Help and Contact

FAQ Search

Find answers to your questions in our FAQs.

How do I use a mobile ticket to access the event?
Once at the venue, please show your mobile ticket on your smartphone to the access control staff. Make sure that the QR code is accessible and easy to scan. Try to avoid cracked screens and dim screen displays.
If you still have further questions, you can reach the Customer Care team by sending a message through our Contact Form.
Back to previous page