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Help and Contact

FAQ Search

Find answers to your questions in our FAQs.

How does Best Seat Booking work?
“Best available seats” are the best seats that we can offer within a chosen price category at the time of booking.

When placed in the shopping cart, tickets are reserved while the purchase is being completed – during this time no one else can view or purchase the same tickets.

If a purchase is canceled or not completed within the given time limit, tickets will be removed from the shopping cart and made available to all customers again.
If you still have further questions, you can reach the Customer Care team by sending a message through our Contact Form.
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