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Help and Contact

FAQ Search

Find answers to your questions in our FAQs.

What should I do if my Print@Home Ticket is lost or stolen?
Please contact our customer service team urgently so that we can look into and hopefully resolve this. Send an email to customerservice@eventim.com. Make sure to include your order number and any other relevant information in the email.

We also advise that you report any instances of theft to the police.
If you still have further questions, you can reach the Customer Care team by sending a message through our Contact Form.
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