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Find answers to your questions in our FAQs.

Can you send me duplicate tickets by post?
We can’t send out any duplicate tickets for a couple of reasons:

• If these are lost in the mail, we can’t replace them
• Having two sets of tickets in circulation will likely cause issues entering the venue on the day of the show

If duplicated, your tickets will be made available for Will Call collection from the venue box office and the barcodes on your original tickets will be invalidated as a security measure.
If you still have further questions, you can reach the Customer Care team by sending a message through our Contact Form.